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About Infinova
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Get in Touch
Careers
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Technical Support/Training:
Provide onsite/offsite technical support/training and guidance to System Integrators/end users of the applications.
Execute and manage the implementation of business application ensuring deadlines are met and full end user training has been completed.
Providing pre-sales designs support and corrugating on RFP’s, working closely with consultants and end customers for Proof of Concepts.
Incorporating training materials such as manuals, procedures, presentations, on-line training, and training programs to facilitate the implementation objectives.
Communicate business objectives and requirements to delivery teams via functional specifications
Designs and conducts post training evaluations and assessments to ensure that training objectives are being met.
Act’s as an interface between the customer’s deployment team, System Integrator, and our development team and other stakeholders, throughout the Implementation lifecycle.
Proactive and resourceful in supporting in preparations for scheduled activities. Testing of pre-live system and guidance to users throughout the project.
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